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We welcome and value your feedback about ICATT/IMPACtt. If you need assistance or you have some specific questions about ICATT/IMPACtt application or its use for training or teaching please write down in the form below your e-mail address, your full name and your question.

3/19/2015: The temporary technical issue of not sending a verification email has been resolved.

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Elizabeth Rita 5/18/2020 4:42 AM
Software Download

Good afternoon, I am a healthcare worker and I would like to use the ICATT for IMCI training but when I click the link on your website it brings an 500 internal server error message. Can you please help me with the link for the software download.

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ICAtt Player website down

Hi there! The IMCI training player is down here in the Philippines. Is there a way to reopen it?

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Site cannot be reached

Good day! Every time I click on the IMPACTT Player, the site cannot be reached. Is there a way for me to answer it somewhere else?

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Cyrus Gerenia 4/26/2020 7:47 AM
Software downloads page: error 500 - internal server error

When I try to go to the page to download your software, error 500 - internal server error showed up. I am using a PC and it is windows 10. Please fix it

Moherndran Archary 4/22/2020 2:43 AM
IMCI for medical students

I am the course co-ordinator for the 4th year Paediatric module at the University of KwaZulu-Natal. We have previously run an in-person IMCI training for our students - however during the current COVID pandemic we are exploring options for distance learning. What would the process be to use your online platform to conduct the IMCI training at our institution. Many Thanks Dr M Archary

Yoga Acuyong 4/20/2020 7:27 AM
CANNOT ACCESS ICATT TRAINING SITE

GOOD DAY! I ALREADY COMPLETED MY TRAINING WITH THE ICATT SITE BUT RIGHT NOW I CANNOT ACCESS IT. UNFORTUNATELY, I DID NOT SCREENSHOT MY PROGRESS AS PROOF THAT I HAVE FINISHED IT. I WOULD LIKE TO ASK YOU IN KIND FAVOR TO PLEASE FIX THIS ERROR IN THE SITE. THANK YOU SO MUCH. HOPING FOR A FAVORABLE RESPOINSE. YOGA ACUYONG MEDICAL STUDENT

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Anonymous 4/13/2020 12:59 AM
Online Training website not working

We need to get our progress reports for a class requirement. The website is not working. Is there a way to get our progress reports without going through the website????????

Maria Felicia Tuazon 4/12/2020 10:40 PM
ICATT training

Hello. It is a part of our curriculum for us to complete certain parts of the ICATT online training. However, with the server down I am unable to get a screenshot of my progress and submit it to my professor. Is it possible to send me a copy of my progress as the server is not available? Thank you and have a good day!

Anonymous 4/12/2020 10:36 PM
Progess Report

Is there any way to retrieve my progress report on ICATT despite having no access to the player?

Anonymous 4/12/2020 10:13 PM
Retrieve Progress Report

Is there any other way to get the progress report from the training? The wensite can’t be accessed. It won’t load.

Yzea Ordas 4/12/2020 10:03 PM
Email verification

Hi! I registered last February but i still cant get my account verified. The link sent to me is not loading.

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Jacqueline Bernabe 4/1/2020 12:19 AM
ICATT software website is in server error

Hi! I would like to inquire what else can I do to download the ICATT online test because the page will always show server error. Thanks!

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Still not working

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Nursing Student 3/19/2020 3:23 AM
Error

I tried to open the training program of icatt and it is not working. It says "error" and the web player cannot be reached. It is our exam and I need to review. Can you please fix this? Thank you so much.

Einhard Engelbrecht 3/17/2020 9:53 AM
ICATT DVD

We are received in 2016 and DVD, however we can not read the DVD. Is it possible to receive and ISO image? The title of the DVD is IMNCI. In Northern Uganda DVD are very hard to handle because of the dust.

Anonymous 3/17/2020 6:40 AM
FIX WEBSITE ASAP

please fix the website ASAP. the web player isn't working anymore and this is important to use for our studies. SO PLEASE PLEASE IMMEDIATELY FIX THE WEBSITE

Anonymous 3/17/2020 6:06 AM
won't work

the website isn't working anymore. I've been trying to open the icatt web player but it won't load

Pamela 3/12/2020 10:54 PM
ICATT Web Player cannot be reached.

It says that the site can't be reached and is taking too long to respond. I've tried it on various gadgets and even my other classmates cannot access the ICATT Web Player.

Daniel Banas 3/12/2020 9:54 PM
Can't access ICATT web player.

Everytime I wish to visit the page for the IMCI training player, it can't be reached as the page is taking too long to respond.

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Alexa Nicole Aguilar 3/11/2020 11:21 AM
ICATT Web Player link is broken

http://online.icatt-training.org/ The link above is not loading and therefore I cannot access my training for IMCI. Kindly see to it ASAP.

Alexa Nicole Aguilar 3/11/2020 2:31 AM
ICATT-IMPACTT Web Player Training

The site won't load no matter how many times I have refreshed it. I have already disabled all my ad block software and firewall, as well as checked my internet connection. None of the suggestions to fix it are working. Kindly advise ASAP.

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KENETH K 10/21/2019 3:47 AM
ICATT SOFTWARE

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Vincent Yu 9/24/2019 2:27 AM
Email Verification Problem

I registered for the first time and can log in my account but still notes that I’m ising an unverified account. I checked my email as well as my spam mail but there was no email from Icatt

Laurence Laumonier-Ickx 8/13/2019 1:10 AM
french version of ICATT

I am looking for the french version of ICATT training. Is it available?

Rathmony Hong 7/29/2019 12:28 AM
Authorized access to ICATT builder and manager

Dear respective ICATT and IMPACtt team, I am Health Specialist of UNICEF Cambodia. I am working to support Cambodia MOH to strengthen the IMCI implementation. IMCI has been implemented across the country since 2006. However, the challenge is how to maintain the quality of its implementation at health facilities level (clinical IMCI), especially in the context of more demand and staff turnover (trained staff were promoted or re-assigned to work for other programme area... Cambodia piloted ICATT PC-based in 2008 with University of Health Sciences. But when moving to the web-based, we were stuck because of our Khmer font was not recognized. Currently, with the increased need for IMCI training and in fact the Khmer font is now a window-based, we would like to request authorized access to ICATT builder and manager so that we can start adapting and developing Cambodia ICATT and use it for IMCI training. I look forward to hearing your advice.

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MICHAEL 10/17/2018 4:10 AM
CHILD HEALTH

I am requesting an Icatt player for free so that i can be equiped with knowledge and skills to safe the children life.

MICHAEL 10/17/2018 4:09 AM
CHILD HEALTH

I am requesting an Icatt player for free so that i can be equiped with knowledge and skills to safe the children life.

Melisa Bayangan 9/4/2018 9:22 PM
Failure to Access Training player

2 links were provided in the website to access the training players. these two are 1. online.icatt-training.org/ 2. online.icatt-training.org/impactt/ both links doesn't work. everytime i open it, it says: This page contains the following errors: error in line 1 at column 308: xmlParseEntityRef: no name Below is a rendering of the page up to the first error i want to access the links but it doesn/t work please help

Zarmina Dogar 8/30/2018 10:19 AM
I need to download the software

I want to download the software and player But this site is so slow And lacks updates And pages are not displayed most of the times. Please fix this And provide the software for download. Icatt with newborn session please

Zarmina Dogar 8/30/2018 10:18 AM
I need to download the software

Paul Kaunda 8/6/2018 2:29 AM
ICATT INSTALLATION ON WINDOWS 10

Dear the administrator May you please assist me on how to make ICATT setup work on windows 10

Rathmony Hong 5/30/2018 12:34 AM
ICATT Builder and Manager

Cambodia has scaled up IMCI implementation since 2006 and integrated IMCI into pre-service education. However, maintaining quality IMCI implementation is still a greater challenge due to multiple factors: limited availability of skill labs and clinical practices, lack of consolidated session that realize IMCI in practice for nursing and midwifery students, human resource turn-over and lack of IMCI distance/self learning tool. Therefore, the country has mainly realized on IMCI in-service training. UNICEF Cambodia would like to support the country to develop web-based ICATT (as Cambodia participated in computer-based ICATT since the early introduction of computer-based ICATT) so that it can contribute to solve issues in capacity building. Please advise how we should move forward in the development of Cambodia version of web-based ICATT and how we can get access to ICATT builder and manager. Looking forward to hearing your advice.

Salwa Aleryani 5/29/2018 8:00 PM
Laos UNICEF office for MoH requesting IMCI DVD and updated videos

For the distance education package for IMCI there is apparently a DVD available. I have 2 questions around this: - do you know how we could possible access this DVD? - do you know if they are new videos or if they are the same IMCI videos as are on ICATT etc?

Samba Diarra 4/19/2018 4:08 AM
sofware IMCI ICATT

Dear Sir/ Madam i'm a master trainer in IMCI .i need the downloadable version version of ICATT to support my partner from Mali MoH Side to roll out IMCI/ICATT. samba Diarra UNICEF Mali (Bko)

marc clarin 3/24/2018 9:24 PM
Language problem

Hi, can you help me. why is my language still in french even though i selected english. pls. help asap. thanks!

Dorothy Muchaki 3/21/2018 1:46 AM
Download of software to train IMCI in classroom setting

Dear Sir/ Madam, I am a health worker and trainer and would like to download the training software for IMCI. However, the site for downloading the software gives an internal server error number 500. Kindly give me advise for ai find this online training to be less time consuming and involving

lady rebecca anne 1/7/2018 7:49 AM
failed ICATT

Hi. I had failed the assess diarrhea module of the training. I want to pass it, how can I have a passing mark on this module? thank you!

Anonymous 1/7/2018 4:36 AM
Re: Cannot use Username that is UnRegistered

Please disregard my earlier post. Already received the verification email. Thanks

Anonymous 1/7/2018 4:11 AM
Cannot use Username that is UnRegistered

Hello, I tried to register for the first time but did not receive a verification email. I then UnRegistered, registered with a different email and it worked. Unfortunately I need my old username back for academic purposes. Can I re-register with my old username please?

Christa Cilliers 12/12/2017 12:39 PM
Log in

Please resend verification e-mail. Did not receive it

Ariane Rasori 11/22/2017 10:49 AM
need help getting training materials

Hello, I am the nursing educator for our non-profit in Kenya and hoping to use your program for our community health workers. After signing up, I am having difficulty obtaining the educational materials. Are these online or do you have to download them? Please send me the link where I can obtain the online training videos. Thank you so much! ~Ari

Ariane Rasori 11/16/2017 11:23 PM
help with downloading software

Hello, I am interested in downloading your online trainings for our community health worker staff at our non-profit in Kenya: www.villagehopecore.org Can you please advise how to best access the software and the videos? Thank you so much, Ari

Rathmony HONG 6/28/2017 7:46 PM
Web-based IMCI training

I am writing to get your team's support in developing Cambodia web-based IMCI learning application. I used to be the Cambodia IMCI and Child Survival Coordinator from 1998-2010 before I joint UNICEF. I used to participate in developing and testing Cambodia ICATT for pre-service institution in 2009-2010. IMCI implementation has been scaled up country-wide now. This scale up poses a great challenge in regard to human resource due to staff turn over (including retirement), expansion of health facilities, and extremely limited funding availability for the traditional IMCI clinical training. As technology evolves, e-learning, together with careful planning for clinical/lab practices, is currently one of best solution to that challenge. I eager to support the sector to solve the problem but critically need technical support from your team. I look forward to hearing from you.

Jenny Stoecker 6/27/2017 1:43 PM
Questions w/ ICATT

Hello, I work for Medical Teams International and we are having our Humanitarian Response Roster take the ICATT training course. We've come across quite a few questions. 1) #27 on the course, our trainee has marked the correct answer, but it keeps marking it as incorrect which means she can't pass the section. I have a screenshot of her answers I'm happy to pass in. 2) Once trainees have successfully completed the course do they get a certificate? 3) Another trainee has received correct answers, but once she's passed the section it shows she has failed previous sections. Can you help with this? Thank you for your help!

AUMA CHRISTINE 6/20/2017 2:09 PM
certificate download

I have completed this online training last year and our computer broke down before I could download my certificate, can I get the attachment through my email then download?

Zara Memon 4/26/2017 1:50 PM
my account

why not verifying my account??

Bakhodir Rahimov 4/15/2017 5:26 PM
Installation problems

Dear friend, I cannot install the IMPACTT because it requires the "Product cab" which I cannot download together with the package. Please could you help me? Thanks. BR

Thomas Lavreys 2/16/2017 2:57 AM
French IMPACtt

Dear Ms/Sir, I work for a private company that helps manage several hospitals and clinics in central and west-Africa. I would like to introduce the IMPACtt to our midwives and nurses working in the maternity department. Most of the countries we work in are however French speaking, and I was wondering if there was a plan to translate the training to different languages? Kind regards, Thomas Lavreys

Anonymous 10/31/2016 12:41 AM
RETAKE

Hi, I was wondering how a user can retake the failed tests they took? Thank you!

Nurbek 10/5/2016 11:27 PM
Consultant on ICT to adapt or develop a course in ICATT format

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César Pastor Sotomayor 10/2/2016 11:47 AM
consultant who can help the MOH adopt the ICATT

CONSULTANT Prof. César Pastor Sotomayor URL: https://sites.google.com/site/aiepiicatt/ Email: creaula@gmail.com Lima - Perú

Alioune Badara Tall 10/2/2016 6:43 AM
How to register for acceding to the course

Good morning. How can i do to accede the course and download the softwares. Best regards

Magdi Kasem 9/19/2016 5:35 PM
ICATT and IMPACTT trainer

Dear sir/Madame, I am Dr. Kasem, MCH Coordinator for the WHO in Solomon Islands (South Pacific) and we are currently supporting the MOH ti implement IMCI and MCH Programs. We have been trying to apply the ICATT and IMPACTT in country and were looking for a consultant who can help the MOH adopt the ICATT and IMPACT at the central and provincial levels. I winder if you could help WHO identify a consultant who can do this job or if you could recommend someone. Thank you in advance for your support. Best regards, Magdi

Bakhodir Rahimov 9/6/2016 5:27 AM
Cannot download the iCATT En_Ru

Dear ICATT, I am trying to download the iCATT but it is not possible due to some problem with your service. During downloading I can see that the service wants to renew download. Please could you double check this situation or to share the other link I can download requested file. Thanks in advance. Yours BR

mariette Beer 7/25/2016 11:42 AM
update

I need the update on Impactt please still only trianing with icatt. Mariette beer

Marietta Beer 7/17/2016 5:58 AM
Update on the 2012 ICATT Version

Please receive the following request for a updated version of ICATT or were I can request the updated version. I'm a trainer in Icatt IMCI in the Eastern Cape South Africa and the IMCI charter booklet was updated in 2014,I'm training from the 25th July 2016 and need urgently the updated version of ICATT. Kind regards Mariette Beer

I. Pagdilao 7/7/2016 1:10 PM
Web access

Dear Administrator, Can you kindly confirm that the only option to enable Web access is to setup a Web training player server on our own? By any chance, would you have a hosting facility for courses developed by the community? Are there upcoming upgrades to the software that will enable offline tablet access through an app? Thanks,

Nurbek Tentiev 6/24/2016 11:15 AM
Regarding possibility of new course based on ICATT

Hi Wendy van de Loo, I noticed your post questioning whether it 's possible to create a new training tool. Please let me know your contacts. We can discuss opportunities for cooperation. Regards, Nurbek Tentiev, Bishkek, Kyrgyzstan

Adou Kwame Nguettia 3/10/2016 4:26 AM
trainingPlayer can't open

some time my trainingPlayer can't open and we received message like this. Exception in assembly System.Windows.Forms: System.AccessViolationException: Tentative de lecture ou d'écriture de mémoire protégée. Cela indique souvent qu'une autre mémoire est endommagée. à System.Windows.Forms.UnsafeNativeMethods.DispatchMessageA(MSG& msg) à System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData) à System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) à System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) à System.Windows.Forms.Application.Run(Form mainForm) à Sirius.Icatt.TrainingPlayer.AppLoader.Main(String[] args)

Ruslan Malyuta 3/7/2016 9:48 AM
how can i delete the glossary from my training

Dear Administrator, I a have a set of three ICATT courses and I would like to copy and paste the same glossary in all of them. How can I delete the glossary from the course? Thanks, Ruslan

Yohanes Baptista Ari Handoko 2/21/2016 8:05 PM
Verification email

Dear administrator, I got this message : "You are using an unverified account. Please verify your account by clicking on the link contained in the verification email we've already sent to you" but I cannot find any email about that verification. Could you re-send the verification email ? Thank you in advance.

Brady Swan 2/2/2016 12:52 PM
Marketing suggestion for your website

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Wendy van de Loo 1/25/2016 2:32 AM
Diagnose tool

Hello, I was wondering if there is a diagnose tool similar like the training tool of IMPACtt. Within Philips we are working on improving the primary healthcare facility in sub Sahara Africa I think it will be great if the training tool can also be used as a diagnose tool for the clinical officer/nurses in the primary healtcare facility Can you help me with my question? If you don't have similar training tools, do you know other company''s who creates these kind of diagnose tools for healthcare workers? Thank you! Kind regards Wendy

Mojakisane Ramafikeng 1/20/2016 11:03 AM
language

hello can you humbly offer a help in regard to how i can access ICATT training in english language. i have tried to translate it but then it gets blank after choosing the translation option. your help is highly appreciated in advance. kind regards M. Ramafikeng

Kamal Nasser Mohammed 1/7/2016 3:10 AM
Certificate

Could I get a certificate from ICATT?

Kuser 11/4/2015 11:27 PM
How does this feedback page work?

Did anyone receive feedback to an e-mail from web site moderators? It seems writing to this board takes no effect

Kristy Morgan 10/29/2015 2:10 AM
Pay only when you get results

We are happy to announce our new "Performance Based SEO Program". We will only charge you when we will get real results for you in search engines.If you don't rank, you don't pay.Please reply to get more details.

Susan Purchase 10/23/2015 2:44 AM
Online IMCI training

Hi I work for the NGO Hope Cape Town. We employ 22 health care workers and I am very interested in online IMCI training for them. They all have Samsung tablets. Who could I contact in this regards? Many thanks Susan

Marta Hernandez 10/18/2015 11:40 AM
How to download the software

Dear Brothers and sisters My name is Martha and i am a Physician working for a poor village in my country Honduras, since a meet the IMCI strategy i knew this could save many children s lives , but every time a try to download the software they requires a password and for me to register and i don't know how please help me, because in my country we have one of the highest rates in child mortality hopping you help me Martha

N. 10/16/2015 9:42 AM
Developing new course

Is it possible to develop a completely new course? How to create new user root in ICATT Builder & Manager?

Leslie Wall 9/17/2015 3:09 PM
Having more than one SEE or PRACTISE in one section

Is it possible to have SEE pages interspersed throughout a section? See outline below. Cough or difficult breathing Learning Objectives READ Assess SEE Video demonstration READ Classify SEE Video demonstration PRACTISE TEST End unit Thanks, Leslie

Andrew Beckingham 9/7/2015 10:01 AM
error message

I get an error message whenver I start Icatt or Impact on my laptop and can't access any of the the resources. Http listener could not be started. What can I do? Thanks Andy

Vincent Sumergido 9/4/2015 8:12 AM
ICATT on Mac

Hi we have a Philippine Version of the ICATT but it seems that it doesnt extract or work in Mac. Do you have any versions for Mac?

Elizabeth Rodgers 7/19/2015 1:48 PM
HTTP listener

I note that Giovanni Santos had the same problem I experienced with the HTTP Listerner in March. I hope that is resolved. I found that my problem was that I had another programme on (SKYPE) that was using the same interface. I suspect other interfaces that use sound would do the same. I resolved my issues by exiting and closing all the programmes that used this and it worked well after. You may have to restart your computer too sometimes. Hope that helps. Elizabeth.

Elizabeth Rodgers 7/19/2015 1:42 PM
IMPACtt

I am a great advocate for the ICATT and will be using the ENC module of IMPAC for our students soon. I would like to know if there is an estimate for the completion of the other modules in IMPAC. We NEED the midwives and obstetricians to improve the care of the mothers so we can continue the care of the babies. Early neonatal morbidity and mortality is very discouraging especially when the post-delivery care if good. Please let me know if there is an estimated time so I could look out for this and have the modules IMPACtt incorporated into our medical and nursing curriculums as soon as possible. Thank you. Elizabeth.

Nurbek Tentiev 6/18/2015 1:08 PM
ICATT software

I have some questions regarding ICATT software. I am interested in ICATT tool to develop training courses for health professionals in Kyrgyzstan. Having tested the B&M and the Training Player Version 3.3, unfortunately, I have to admit that the software has bugs that do not allow to organize a training process effectively. For instance, there are problems in Russian language interface, a user can see all correct answers to test questions in Training Player even before answering them. Also it is not clear how Teacher's profile should be created and used. Could you please let me know if it is possible to discuss more in details with the developers? I can provide more information. Kind regards, Nurbek Tentiev from WHO Country Office in Kyrgystan ... and as an independant Expert on ICT and Distance Learning.

Elizabeth Rodgers 4/26/2015 5:37 PM
System conflict with HTTP listener

I tried to revised the ICatt for the Solomon Islands and for the Pacific but the Builder and the training Player has conflicts as in "HTTP listener could not be started. There might be a conflict with the training player server or an other application. System message: The process cannot access the file because it is being used by another process" I have had problems since version 1.0 so we are very outdated.Z

Anugrah Lando 3/24/2015 4:06 AM
Dont receive email to confirmation registration site

Hello Admin, Best regards, I am general practitioner in Indonesia that need icatt software to learn our midwifery how to IMCI management. I need your reply soon that i can access download the ICATT Software... Thanks for your attention, sorry for my bad english... Lando Anugrah,MD

Giovanni N. de los Santos 3/20/2015 3:21 AM
Error Message - HTTP Listener

Can you help how to fix this problem Error Message Appear "HTTP listener could not be started. There might be a conflict with the training player server or an other application. System message: 'The process cannot access the file because it is being used by another process'

Magdalena Serpa 3/17/2015 12:14 PM
Kindly send confirmation e-mail

Good after-noon. I have not received a confirmation e-mail so I cannot activate the account. Can you please help me? Thank you, Dr. Magdalena Serpa

Abebe Gobeze 3/10/2015 11:11 PM
Verification email

Dear Sir/Madam I have not received verification email , I have tried many times but still no email Please assist me yours sincerely Gobeze

Christien Schmitz 3/4/2015 11:35 PM
no link received

Hi, I'm trying to register but do not receive an email with link to verify my account.

Teshome Desta 3/4/2015 12:38 AM
Not receiving verification link in my email

Dear Sir/madam, Greetings. I registered many times to access ICATT and a message was displayed on the screen which says you have an authorized account, please click on the verification link that we have sent you an email already. but I have not received any email to verify my account. My email address is : destawolde@who.int or teshomedesta2@gmail.com. Your quick action will be greatly appreciated. Best regards, Teshome Desta

Eman Alhussein 2/28/2015 4:01 PM
verification email

I registered but I have not received verification link

Eman Alhussein 2/28/2015 3:55 PM
verification email

I registered but I have not received verification link

Abebe 2/27/2015 9:30 AM
verification email

I registered but I have not received verification link

Abebe 2/27/2015 9:19 AM
verification email

I registered but I have not received verification link

Kyle de Castro 2/6/2015 3:48 AM
NO VERIFICATION EMAIL

HOWDY! I want to ask why i didn't receive any verification email in my email ad. I tried changing my email but still I don't receive any. Please respond soon.

Halima Abdu 2/4/2015 1:06 AM
Verfification of ACCOUNT

Please i have been unable to verify my account because i am yet to receive the link in my mail.can i get it resent please.

jerome 1/16/2015 12:20 AM
how to put protection on the work

Good morning, i was inquiring on how i can pretect the work i have done from other people from editting it. thanks